“Don’t know what you need to know”

"Don’t know what you need to know" is a mode of seeking information where users are unaware of what information exists or what they truly need. In this scenario, users might think they need one thing but actually require something entirely different. For example, consider someone using a fitness app. They might search for workout routines to lose weight, believing that specific exercises are all they need. However, as they explore the app, they find information on nutrition, sleep habits, and stress management. This additional information, which they hadn't considered, proves crucial for achieving their fitness goals.

This mode of seeking is common when users are new to a topic or facing a complex problem. It highlights the importance of comprehensive and well-organized information that can guide users from their initial query to the deeper, more relevant information they didn't initially realize they needed. This includes offering suggestions for related content, guiding them to explore additional relevant information, and helping them realize what else could be useful.