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Arrange pricing plans based on user benefits

Arrange pricing plans based on user benefits  Bad Practice
Arrange pricing plans based on user benefits  Best Practice

Research shows that people are more likely to choose the first option they see when they're aligned in a left-right order.[1] Some designers and marketers may be tempted to employ a dark pattern by rearranging pricing plans from expensive to cheap, hoping to draw attention to the higher-priced options. However, this approach can erode trust and potentially harm a company's reputation. When users encounter the highest prices first, they may perceive the remaining plans as less appealing.

Instead, make decisions based on a more long-term approach. Arrange pricing plans based on the benefits and features that genuinely assist users in achieving their goals. This user-centric approach not only fosters trust but also demonstrates a commitment to providing value and support, ultimately strengthening the company's reputation in the eyes of its customers.

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