Stone Management App

Operational System Before-

This project was based on a client who supplies stone. The way they used to take orders were via phone calls. When customers wanted their products they called the supplier and asked for their products. During the call customers would ask for current rates and verbally placed their orders. Suppliers would note those info and inform the management who would proceed with further steps. At the end after all the processing the supplier would call their customers and confirm again with all the order details and inform them about their delivery process. Upon delivery completion customer would sign the bill and complete the payment manually.

Problems Identification-

During the whole process we identified several key problems that needed to be solved. These are -

1. There were no common ground between the customer and the supplier. Thus results in a repetitive process occurring various issues for both ends.
2. As the prices are changing , the customers needed a concise current pricing info, so that it would avoid any need for asking .
3. Suppliers needed to specify their product price where the customers would also know. So that it would avoid any kind of confusion between them.
4. Because there are no documented proof of orders between two parties, slight misunderstandings while communicating verbally would cause various issues between the customers and suppliers.
5. There were no common documentation sharing between the people of supplier office, where everyone involved would be able to see the current list of orders and their status.

Coming Up With The Best Solution-

All these issues would have been solved using various methods. After researching with all the issues and the client requirements we came up with a solution that would beneficial for both suppliers and their customers.

1. Supplier company would use a mobile app which would be seamlessly connected with their desktop software.
2. The App would showcase their current sales and order info.
3. As all the orders needed to proceed with a three step verification from the supplier end, all users will be able to view and provide their feedback on each orders from customers.
4. This would allow every user to know about current order status and tasks based on their position. (sales > manager > admin).
5. Upon getting any order, the sales person would verify the customer info. The sales employee would have the authority to specify current rate for products. Then they will simply send an order request to the customer.
6. Customers would get a simple form link on their phone message. By clicking on the link they would be taken in a form section where the customers needed to fill up the form with all their requirements. They would also see the current pricing and the vehicle no. that would bring the products.
7. Upon completion and submitting the form, the suppliers would get notification and then review the order. After all the verifications, they would send the customer a confirmation message and proceed with the order process.

Showcasing here all the core functionalities of the app itself. There are more process going on here with signup and login section and also a small chat section for the application users. For development technologies, Flutter with REST API was used for the main app and Laravel was used for backend development.