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When I designed the push notification microcopy for a shopping platform, my thought process started with keeping it short, clear, and action-oriented since users only glance at notifications for a few seconds. I first considered the hierarchy, making the app name smaller so that the main message stands out. Then I thought about the tone of voice, it had to be friendly and inviting without sounding too pushy, so I used casual language with a hint of urgency. I also made sure the message had a clear purpose, whether it was reminding the user about their cart, updating them on delivery, or highlighting a sale. Lastly, I imagined how the notification would look in both light and dark mode, ensuring readability with proper font sizes and color contrast. Overall, I wanted the copy to feel personal and engaging enough to make users want to tap without overwhelming them.

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I really like how your microcopy for ShopUs feels clear and helpful without being stiff—it’s friendly and guides users along smoothly. Those little phrases are doing their job: guiding actions, calming nerves, and helping users feel confident.

To make it even stronger:

  • Point out the fun stuff: Is there a quirky error message or a cozy confirmation? Highlight how those moments make the experience feel human.
  • Show it in context: A few sneak peeks of the copy embedded in mockups (like a checkout glance or form prompt) would help people feel how it flows in the UI.
  • Frame it with intent: A short line like “Built to make international checkout feel frictionless” adds a human touch to your purpose.

Overall, your microcopy is doing a great job sounding smart and approachable—and a little more storytelling and visuals would take it to the next level.


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