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This case study evaluates the Zara desktop website using Nielsen’s 10 Usability Heuristics for User Experience Design to uncover usability challenges and recommend design improvements that enhance the overall user experience.

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Well done Shanna, you've done a great heuristic evaluation of Zara and on the practical recommendations for the brand.

One recommendation I would make is to make the presentation easier to scan.

For example, since you would be doing this presentation for Zara, a slide on Zara's history isn't really important. The conclusion slide could also make use of bullet points instead of a huge block of text.

Overall, you nailed the most important parts, a well done heuristic evaluation and a list of practical recommendations for the brand.

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