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I am a member of the design team of Crunchyroll. My task was to brainstorm ideas and design wireframes that offer a unique approach to service usability, setting it apart from competitors.

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Exploring the integration of AI into the platform demonstrates a forward-thinking approach and a willingness to innovate. 

These are my suggestion before implementing it:

  1. Evaluate AI Necessity: It's important to critically assess whether the AI feature genuinely enhances the user experience on this kind of platform - and if it really aligns with business goals. Consider conducting user research to understand how the AI impacts user interaction and satisfaction. If the AI feature is not adding significant value, it might be worth reconsidering its inclusion.
  2. Utility Analysis: Delve deeper into the specific use cases where AI can benefit users in a video streaming context. This could include personalized content recommendations, enhanced search capabilities, or interactive features that improve engagement. Ensure that the AI is aligned with user needs and adds tangible benefits rather than complicating the experience.

While the AI feature is a great addition, users may not be aware of its existence if it is not highlighted effectively. If you have this feature disabled by default, some users might miss the opportunity to explore it. Personally, I would keep it enabled by default, but with a clear message informing that it can be disabled in the settings.

By thoroughly evaluating its necessity and impact, you can ensure that your platform remains both cutting-edge and user-focused.

Keep up the nice work 💪


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