Research Lessons

Go over Nielsen's usability heuristics for building intuitive interfaces

Discover the shortcomings of AI in user research and how to avoid them

Understand the value of conducting debrief sessions where you can reflect on and discuss findings, insights, and observations with your research team or stakeholders

Learn how to effectively organize information and improve usability through user-driven categorization

Explore best practices for formulating UX research questions that yield meaningful insights

Learn how to correctly leverage ChatGPT for user research tasks

Learn how to create effective surveys for UX research that enable you to gather valuable user feedback and uncover insights

Learn how to create impactful UX research reports that effectively communicate findings, insights, and recommendations to stakeholders

Explore different UX research methods and learn how to choose one based on your project needs and available resources

Discover ways to create a comprehensive UX interview guide that enables you to conduct insightful user interviews

Master the art of UX research analysis by learning effective methods for analyzing qualitative and quantitative data

Embrace continuous discovery to turn rigid roadmaps into a flexible, learning-driven process for creating products that truly meet user needs

Learn how to visualize all aspects of the service delivery process for optimization

Learn how to set goals and create a research plan that secures you the most useful insights

Explore tools like personas and jobs to be done (JTBD) to empathize with users and craft delightful experiences

Learn how to develop personas that inform and guide your design decisions, resulting in more meaningful and impactful user experiences

Learn how to use the “How might we” exercise to enhance problem-solving

Learn how to conduct effective tree testing sessions that produce actionable findings

Learn how to turn points of friction in UX into delightful interactions for users.

Get acquainted with ChatGPT's capabilities to enhance product development workflows and decision-making processes

Embark on a comprehensive guide to conducting effective usability testing and gain insights into optimizing user experiences

Master essential market research techniques to identify opportunities and outmaneuver competitors.

Turn stakeholder conversations into insights through strategic listening and research techniques

Execute design improvements systematically with structured implementation frameworks and tracking mechanisms.

Build measurement frameworks that turn experiments into practical product insights

Understand what entails responsible AI integration through proven strategies and clear boundaries

Learn to create feedback systems that improve AI performance while enhancing user experience.

Learn how to turn user insights into clear problem statements that guide product decisions and connect to measurable goals.

Discover the real problems behind feature requests and turn user frustrations into product opportunities.

Make customer feedback a weekly habit by joining their calls and reading their support tickets.