Adapting your testing process

Here are some changes you should consider implementing to ensure your research meets accessibility needs:

Allocate extra time for accessibility research. You might need to give recruitment agencies more time to find the right participants, plan for longer research sessions, and spend more time analyzing your findings.
Relax your participant criteria to prioritize access needs. For example, you might want to expand your demographic criteria to find participants with a wider range of disabilities.
Adapt your test materials and protocols. Be prepared to provide alternative formats upon request: phone calls for screening, print and large print, plain-text email, sign language, etc.
Budget for extra expenses. For example, recruitment agency fees for hard-to-find participants, travel costs, or lab licenses for assistive technology.
Ensure accessibility in lab testing. This includes the physical accessibility of the lab and its access to assistive technologies.
Make remote testing accessible. Ensure that the tools you use are accessible to participants. For example, the participants can log in, use screen sharing, adjust the sound, etc.