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Spotting SCARF sensitivities in real scenarios

Different stakeholders react to change in different ways depending on which of the five SCARF domains they care about most. Some may value autonomy and seek influence over decisions. Others may need certainty and want clear timelines or predictable outcomes. Recognizing these preferences helps teams anticipate concerns and design communication that prevents unnecessary resistance.

In a new product implementation, for example, a project sponsor may feel motivated when the initiative increases their sense of status or control over results. An engineering lead, however, might resist scope changes if they feel their autonomy is being reduced. At the same time, sales teams may strongly support the initiative but push for rapid delivery to regain a sense of certainty.

These reactions often stay unspoken, yet they shape engagement and cooperation. Noticing them early helps teams respond with clarity, invite feedback, and adjust responsibilities. When people feel their concerns are understood and their role is respected, collaboration becomes easier and more effective.

Spotting these sensitivities is not about labeling people. It is about reading situations through their eyes and understanding what might activate either trust or hesitation. The aim is to adapt communication and involvement so that each group feels both safe and valued throughout the change.

Pro Tip: Before introducing change, review how it may affect status, certainty, autonomy, relatedness, and fairness for each stakeholder group.

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