Phrase questions positively
Framing "How might we" questions in a positive way leads to more constructive and solution-focused discussions. Instead of emphasizing what's going wrong, focus on what you want to achieve. For example, rather than asking, "How might we prevent users from abandoning the checkout process?", rephrase it to, "How might we encourage users to complete the checkout process?" This positive approach encourages creative thinking and opens the door to a wider range of ideas.
