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Measure meaningfully

Good measurement is about focusing on basic principles, not complicated systems. First, be clear about why you're measuring something. Each metric should help you answer a specific question or make better decisions. Ask "What will we do with this data?" before adding any new metric. If you can't clearly explain how a measurement will impact decisions, it probably isn't worth tracking.

Data quality matters more than quantity or sophistication. The most elegant metrics framework fails when built on unreliable data. Smart teams invest heavily in data integrity because they know decisions based on flawed data lead to worse outcomes than informed intuition. Before expanding your measurement system, ensure your core metrics are accurately and consistently captured.

Finally, remember that metrics support human judgment; they don't replace it. Numbers can't capture every nuance of customer experience or product success. Always complement quantitative metrics with qualitative insights from user research. The most successful teams use metrics as guidance while recognizing the limitations of pure quantitative measurement.

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