Onboarding new AI products
First impressions of AI products shape how users think about them. Good onboarding explains benefits, sets expectations, and introduces controls. It also needs to explain how the product uses data.
Start with benefits, not technology. Users want to know what the product does for them. A photo app should talk about finding memories faster, not neural networks. Focus on things that improve daily life.
Let users make choices during onboarding. When they pick notification settings or content preferences, they learn what the AI can customize. This teaches through doing instead of reading. Be clear about data use from the start. Many users don't know their actions train AI systems. Explain what data you collect and why. Give them control over their information. Show how their data makes their experience better.
Pro Tip: Test onboarding with people who skip instructions to ensure key information still gets through.