Building on familiar interaction patterns
Successful AI products connect new capabilities to familiar experiences. This approach reduces cognitive load and accelerates adoption. Users can focus on understanding what's different about AI rather than learning entirely new interfaces. Email apps provide good examples. Smart reply features build on the familiar action of clicking suggested responses. The AI aspect comes through in how those suggestions are generated. Users understand the basic interaction immediately. They can gradually learn that suggestions improve with use. Visual metaphors help bridge understanding:
- Progress bars for AI processing connect to familiar loading states.
- Animated dots show when AI is "thinking" just like typing indicators in messaging apps.
- Recommendation systems borrow star ratings from restaurant reviews.
Pro Tip: The key is progressive enhancement. Start with interactions users know, then layer in AI capabilities.