Recognizing when users prefer control
People maintain control when tasks carry personal meaning or social obligations. AI might analyze communication patterns, but users want to personally craft important messages. Writing a recommendation letter with AI assistance shows less consideration than composing it yourself.
High stakes situations trigger similar preferences. Pilots use AI for weather analysis but make final routing decisions themselves. Medical professionals use diagnostic AI as supplements, not replacements, maintaining responsibility for patient outcomes. Creative tasks reveal control preferences clearly. Musicians might use AI for sound suggestions but keep final arrangement decisions. Writers use AI for research but craft their own narratives. Designers might generate initial concepts with AI but refine them personally. Understanding these preferences prevents building features users actively avoid. Success comes from recognizing which aspects of tasks carry personal value beyond mere completion.

