<?xml version="1.0" encoding="utf-8"?>

Peak load management

Government services must handle traffic spikes during key periods like tax deadlines or emergency situations. Load management ensures services remain accessible when many people need them most.

Essential load management strategies include:

  • Traffic monitoring
  • Resource allocation
  • Queue systems
  • Cache management
  • Database optimization
  • Load testing
  • Failover planning

Services need careful capacity planning for predictable peaks. For example, tax filing deadlines create annual traffic spikes that require additional resources. Emergency situations demand rapid scaling to handle unexpected user volumes.

Performance monitoring helps identify potential bottlenecks before they affect users. Regular load testing validates that services can scale up quickly while maintaining accessibility features. Backup systems ensure critical services remain available even during extreme demand.

Pro Tip: Create a load testing plan that includes common user paths and accessibility features to ensure they work under pressure.

Improve your UX & Product skills with interactive courses that actually work