User flow analysis
User flows reveal how well design elements work together in real user journeys. Like following a path through a city, analyzing flows shows where users move smoothly and where they encounter obstacles. This systematic review reveals gaps between intended and actual user experiences.
Key areas to examine include:
- Task completion: How easily users accomplish common goals
- Navigation logic: Whether paths to key actions make sense
- Error handling: How flows handle mistakes and edge cases
- State transitions: Clarity of movement between different states
- Input validation: When and how users receive feedback
- Alternative paths: Different ways to achieve the same goal
- Dead ends: Where users might get stuck or confused