Kaizen approach
Kaizen, meaning continuous improvement in Japanese, focuses on making small, incremental improvements that add up to significant change.[1] In product development, this means that instead of launching major redesigns, teams identify daily opportunities for enhancement.
Here’s how to use it:
- Spot daily opportunities. Monitor how users interact with your product daily. Notice small frictions like users hesitating on certain buttons or repeatedly checking same information.
- Make incremental changes. Implement tiny improvements — adjust button placement by 10px, reduce form fields by one, or simplify one error message. Each change should be small enough to implement and test quickly.
- Measure micro-impacts. Track metrics before and after each small change. If moving a button increases clicks by 2%, or simplifying text reduces support tickets by 3%, you're on the right track.
- Build on successes. Chain successful small changes together. After improving individual form fields, enhance the entire form flow based on combined insights.
- Create improvement habits. Encourage team members to identify and suggest small enhancements during their daily work rather than waiting for major update cycles.
Pro Tip: Start each week by identifying one tiny improvement you can implement and measure within 24 hours — build momentum with quick wins.