Live chat support is a powerful tool for providing users with immediate and professional assistance. It allows users the opportunity to carefully frame their questions in writing and even multitask while conversing with a representative. This tends to be more time-efficient compared to seeking support via email.

Along with live chat, it's also wise to provide a phone number for users who prefer verbal communication over written exchanges. This diverse approach ensures that users can reach out in the way that suits them best, fostering a sense of trust and reliability.