Plan usability testing scenarios

Usability testing reveals how real users interact with designs, but creating comprehensive test scenarios requires careful planning. AI can generate realistic tasks and scenarios that evaluate specific aspects of user experience.

Start with clear testing objectives. Define what needs validation: navigation patterns, task completion rates, or comprehension of new features. Share these goals with AI to create scenarios that naturally guide users through these areas without leading them toward specific outcomes.

Context about participants matters. Include details about their backgrounds, technical skills, and typical goals when using products like yours. This information helps AI craft authentic scenarios that feel relevant to testers. Realistic tasks produce more valid insights than artificial exercises.

Mix specific tasks with open exploration to uncover different types of insights:

• Directed tasks: "Find and purchase a product under $50."
• Exploratory prompts: "Browse the site as if shopping for a friend."
• Problem-solving scenarios: "Your order hasn't arrived. Find help"
• Feature discovery: "Set up your profile preferences."

Include scenarios for users with different experience levels, from first-time visitors to returning customers. This variety ensures comprehensive usability insights across your entire user base.