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Design Scenario: UX Research in the Food Industry

Platform: Meal Delivery Services

Device Type: Mobile Application

Market and Competitor Research

To better understand the meal delivery industry, we need to analyze both local and international competitors. The research will focus on:

  1. Market Leaders: Reviewing top meal delivery services like DoorDash, Uber Eats, and Grubhub to understand their strengths, user experience, and features.
  2. Local Competitors: Identifying local meal delivery services, their market share, and user feedback to pinpoint any gaps or opportunities.
  3. Consumer Trends: Exploring consumer behaviors, preferences for organic or diet-specific meals, and interest in subscription models.
  4. Technological Integration: Analyzing how competitors integrate technology (AI, machine learning, personalization) into their services.

Tools used

Figma
Google Forms

From brief

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