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Resolving Conflicts in Design Teams Lesson
Lesson

Resolving Conflicts in Design Teams

Discover how to effectively manage conflicts and use them to enhance your team dynamics
Dealing with Problematic People in Design Workshops Lesson
Lesson

Dealing with Problematic People in Design Workshops

Learn how to deal with shy, rude, or difficult workshop participants
Conflict Resolution Lesson
Lesson

Conflict Resolution

Master essential conflict resolution techniques to transform team tensions into collaborative breakthroughs
What PMs Actually Do Lesson
Lesson

What PMs Actually Do

Discover how product managers balance business outcomes with user satisfaction while navigating constraints and ambiguity.
Stakeholder Communication Lesson
Lesson

Stakeholder Communication

Transform ChatGPT into your communication co-pilot for crafting compelling stakeholder updates and reports
Mapping and Understanding Stakeholders Lesson
Lesson

Mapping and Understanding Stakeholders

Map and analyze stakeholder relationships to create more inclusive government services
Basic Facilitation Skills Lesson
Lesson

Basic Facilitation Skills

Guide groups to better decisions and outcomes through effective facilitation techniques
Active Listening and Research Techniques Lesson
Lesson

Active Listening and Research Techniques

Turn stakeholder conversations into insights through strategic listening and research techniques
Communication and Storytelling Lesson
Lesson

Communication and Storytelling

Master the art of influence without authority to build trust and drive product success through strategic communication.
Navigating Trade-offs and Dependencies  Lesson
Lesson

Navigating Trade-offs and Dependencies 

Balance competing priorities and manage dependencies to keep products moving forward.
Sphere of Influence and Responsibility Lesson
Lesson

Sphere of Influence and Responsibility

Map your influence zones and leverage them to drive ethical decisions across your organization
Stakeholder Management Lesson
Lesson

Stakeholder Management

Build coalitions that transform resistance into support and drive your product forward