How to use affinity diagrams

Affinity mapping will either help you answer your original research questions or make glaring problems obvious to you. It will then prompt you to discuss potential solutions and devise a plan of action. This can be in the form of concrete steps you can take to arrive at solutions or call for further meetings, discussions, or research.

When multiple problems or ideas emerge after your session, get your team to vote on prioritizing them based on how urgent or important they are. A successful affinity mapping session is one that is concluded with actionable insights.