Following the phases of a feedback process

A structured process makes feedback easier to manage from start to finish. The main steps include:

• Identifying stakeholders. This step helps teams understand who is involved, who is affected, and whose input will shape the project in meaningful ways.
• Engaging stakeholders. Teams open communication channels, build rapport, and set expectations so people feel comfortable sharing their perspective.
• Collecting feedback. This phase brings in the actual input through surveys, interviews, focus groups, forms, or digital tools.
• Analyzing feedback. Teams look for patterns, recurring topics, or signals that point to risks, misalignment, or opportunities for improvement.
• Summarizing feedback. Once the insights become clear, teams prepare a summary so everyone can understand the main findings without getting lost in raw comments.
• Action planning. Teams use the findings to decide which changes matter most and which actions can create the highest impact.
• Implementation. Teams put these decisions into practice and keep stakeholders informed about the progress.

A continuous feedback loop closes the process. Teams check in regularly, adjust plans when needed, and keep a steady flow of information that supports trust and long term engagement.