<?xml version="1.0" encoding="utf-8"?>

User journey narratives

User journeys map how people actually interact with your product, from first awareness to loyal advocacy.[1] But raw journey data can feel lifeless: "User clicks button A, then navigates to page B." ChatGPT transforms these mechanical steps into compelling narratives that teams actually remember.

Feed ChatGPT your journey data with context: "Here's a user flow for first-time app setup: download, create account, tutorial, first task. Transform this into a narrative for 'Emma, a freelance designer trying our tool.' Include her emotions and thoughts at each step." This reveals insights data alone misses. When ChatGPT writes "Emma feels overwhelmed by the tutorial's 15 steps when she just wants to start designing," it surfaces the emotional reality behind your 70% tutorial drop-off rate. Stories stick where statistics slip away.

Improve your UX & Product skills with interactive courses that actually work