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Observe how users interact with prototypes

Observe how users interact with prototypes Bad Practice
Observe how users interact with prototypes Best Practice

Observing users interact with a prototype can help understand its usability. Here are some key things to keep an eye out for:

  • Intuitive use: Observe if users can naturally navigate the prototype without guidance. For example, do they struggle to find the Submit button in your app or is it obvious?
  • Error frequency: Note how often and where users make errors, such as entering incorrect data in a form field.
  • Non-verbal cues: Pay attention to body language and facial expressions for signs of confusion or frustration.
  • Interaction duration: Measure how long it takes to complete tasks. Longer times may indicate usability issues.
  • Workarounds: Notice if users create their own solutions, indicating a gap in your design.

Pro Tip: If possible, record the session for further analysis, ensuring you don't miss subtle interactions.

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