Include people from across departments

Design thinking flourishes with a multidisciplinary approach. It's most effective when it involves diverse perspectives from across your organization. Whether you're running a workshop or initiating a project, ensure your teams are composed of members from various departments like marketing, engineering, customer service, and any other relevant department.

This diversity is not just about gathering different opinions; it’s about harnessing these unique insights for better problem-solving. Each participant brings their own expertise and understanding, leading to more well-rounded and creative solutions. By creating these cross-functional teams, you tap into a wider range of ideas and approaches, which is essential for the success of design thinking. In this collaborative environment, the collective knowledge and varied viewpoints become your key strengths.