Credibility
According to the Baymard Institute, 25% of users abandon their cart because they don't want to share their credit card information with a website they don't trust.[1] Credibility is what makes your audience trust and believe in what you offer them.
You can make sure your product appears credible to users by:
- Being transparent about how you use users' data
- Including testimonials and reviews
- Highlighting your expertise in the field
- Introducing your team like the real humans that they are
- Including your company’s address and contact information
- Using trust badges and seals on payment pages
- Updating your website's content regularly
References
- 48 Cart Abandonment Rate Statistics 2022 – Cart & Checkout – Baymard Institute | Baymard Institute