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Credibility

According to the Baymard Institute, 25% of users abandon their cart because they don't want to share their credit card information with a website they don't trust.[1] Credibility is what makes your audience trust and believe in what you offer them.

You can make sure your product appears credible to users by:

  • Being transparent about how you use users' data
  • Including testimonials and reviews
  • Highlighting your expertise in the field
  • Introducing your team like the real humans that they are
  • Including your company’s address and contact information
  • Using trust badges and seals on payment pages
  • Updating your website's content regularly
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