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Handling disagreements

Cross-functional meetings often surface natural tensions between design vision, technical constraints, and business priorities. Properly managing these disagreements transforms potential conflicts into opportunities for better solutions.

Common disagreement patterns require specific handling approaches:

  • Design vs. technical constraints: Frame discussion around user impact and implementation trade-offs.
  • Timeline vs. quality: Use data to assess minimum viable quality against delivery pressure.
  • Feature scope vs. resources: Break decisions into smaller, prioritized chunks.
  • Process vs. flexibility: Find balanced solutions that maintain quality while enabling speed.
  • Creative direction vs. brand guidelines: Reference user research and design principles to make decisions.

In any scenario, start by having each party articulate their core concerns without interruption. Create visible decision criteria that teams can reference when evaluating options. Most importantly, maintain focus on project goals rather than personal preferences.

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