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Make unsubscribing easy

Make unsubscribing easy  Bad Practice
Make unsubscribing easy  Best Practice

The process of unsubscribing from an email list should be as straightforward as the process of subscribing, if not easier. Introducing unnecessary steps is a form of the roach motel dark pattern, where entry is simple, but exit is needlessly complicated.[1]

It's important to refrain from requiring users to log in or complete lengthy surveys as a prerequisite for unsubscribing. Instead, allow them to leave without hurdles. This not only respects their wishes but also creates a more positive experience. Should they ever wish to return, this approach leaves the door open for them.

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