Roth Conversion Discovery

Discovery Workshop Agenda – Roth Conversion Workflow

Duration: 1 hour

Goal: Explore user needs, pain points, and opportunities for a streamlined Roth conversion modeling workflow in our software.

1. Welcome & Context (5 min)

• Quick introduction and purpose of the workshop.
• Brief overview of the Roth conversion topic and why it matters for UHNW clients.
• Set expectations: focus on discovery, no solutions yet.

2. Current Experience Mapping (10 min)

• Ask participants: “How do advisors currently model Roth conversions in the software?”
• Map out the current steps on a whiteboard or Miro board.
• Identify pain points and bottlenecks in the current workflow.

Outputs: Visual map of current workflow, top frustrations.

3. Stakeholder Goals & User Needs (10 min)

• Discuss who uses this workflow (advisors, clients, compliance team).
• Identify key goals for each user type:
  • Advisors: accuracy, speed, client-facing clarity
  • Clients: understanding impact, ease of decision-making
  • Compliance: auditability and documentation

Outputs: List of user goals and needs.

4. Pain Points & Opportunity Areas (10 min)

• Brainstorm specific challenges with Roth conversion modeling (complex tax implications, multiple scenarios, etc.)
• Use sticky notes (physical or digital) to capture pain points.
• Cluster similar issues to highlight opportunity areas.

Outputs: Prioritized list of pain points and opportunities.

5. Ideation – Quick Wins & Features (15 min)

• Encourage team to propose features or workflow improvements.
• Focus on ideas that could:
  • Simplify the modeling process
  • Make scenarios easier to visualize
  • Reduce errors or manual input
• Use dot voting to identify the most promising ideas.

Outputs: Shortlist of potential features/enhancements.

6. Next Steps & Wrap-up (10 min)

• Summarize key takeaways from the session.
• Assign follow-up actions (e.g., research, prototyping, user testing).
• Thank the team and set expectations for the next design phase.

Optional Tools:

• Miro/Whiteboard for mapping workflows
• Post-its for ideation and clustering
• Timer to keep each section on track