Friendly tone
Have you ever had a friend that immediately makes you feel in good company? A friendly tone is generally a mix of several styles (welcoming, honest, respectful) that work together.
What makes a product sound friendly?
- Conversational approach — write the way you speak
- Informal and simple vocabulary
- Mostly using active voice
- Usage of personal pronouns like "you" and "we"
- Encouraging users to take actions with "let's" and using imperative forms ("Click it!")
We're big fans of the friendly tone here at Uxcel!