Fulfilling users' need for competence involves providing timely help to ensure they can quickly and efficiently master a system. One effective method is the use of contextual tooltips or overlays that appear just when users might need them, rather than overwhelming them with information upfront through tutorials or extensive onboarding processes. For example, consider a banking app that provides an overlay explaining new features or updates the first time the user encounters them. This just-in-time assistance not only helps users understand how to use the features but also reinforces their confidence in using the app, thereby enhancing their overall competence.

Such strategies should always be tested with real users to ensure they genuinely aid in learning and efficiency, rather than simply adding to the clutter.