Write clear and concise tasks

To develop effective tasks for usability testing, several considerations are essential:

• Start by defining the most important goals that users want to accomplish using your site or app. This can help you identify areas where users may encounter issues, struggle, or experience friction, providing valuable insights into how you can improve the user experience.
• Add context to engage users with the interface. For example, instead of asking participants to "search for a product," provide a scenario where they are looking for a specific product type for a particular use case.
• Keep tasks clear and concise. Participants should understand what they need to do without confusion or ambiguity. Avoid using technical jargon or overly complex language that could make tasks challenging to understand.
• Include a mix of tasks covering different features and functions of the product. This can help identify areas where users may struggle or encounter issues.
• Test both common and uncommon scenarios. While it's essential to test tasks that are likely to be performed frequently by users, less common testing tasks are also important. This can help identify issues that may only occur in specific scenarios or edge cases.