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Tasks

Tasks Bad Practice
Tasks Best Practice

Tasks in usability testing are specific actions or scenarios that participants perform while interacting with the product being tested. These tasks aim to simulate real-world situations that users may encounter when using the product, and they typically focus on the product’s key features and functions.

Tasks can vary depending on the product being tested and the goals of the testing session. For example, in a usability test of a mobile app, tasks may include signing up for an account, searching for a product, or making a purchase. A website usability test may involve finding specific information, navigating to different pages, or completing a form.

Pro Tip: Ensure that tasks are realistic, considering participants' experience, skill level, and familiarity with the product. For instance, if you are testing an accommodation rental website with a college-aged participant, don't ask them to book a hotel for a business trip.

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