Senior Product Designer

Tratta is a SaaS platform that makes it easier for debt collection companies to manage and collect payments.

Our clients run businesses whose core job is collecting debts from individuals. We give them the tools to reach consumers effectively, provide a modern self-serve payment portal with flexible plans, and deliver full-funnel analytics and reporting to keep operations transparent and measurable.

Every month hundreds of thousands people use Tratta powered experiences to understand their debt, explore options, and take confident steps toward resolving it.

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We’re hiring a Senior Product Designer at Tratta to help us build practical interfaces that make it easier for debt collection companies to manage and collect payments.

This is a fully remote role with a salary of $65,000 USD, open to candidates in the UTC-4 to UTC+2 timezones. We’re accepting applications until December 23rd, 2025.

Our clients run businesses whose core job is collecting debts from individuals. We give them the tools to reach consumers effectively, provide a modern self-serve payment portal with flexible plans, and deliver full-funnel analytics and reporting to keep operations transparent and measurable.

Every month hundreds of thousands people use Tratta powered experiences to understand their debt, explore options, and take confident steps toward resolving it.

About the job

We are looking for a Senior Product Designer to join our small, productive, remote team working across UTC-7 to UTC+2.

You’ll be the person responsible for how Tratta looks, feels, and behaves:

• Turning ideas into clear user journeys, flows, and interfaces.
• Making sure new features fit naturally into the existing product.
• Keeping the language in the product consistent, human, and precise.
• Evolving our design system so the product feels cohesive as it grows.
• Ensuring the product is accessible and easy to use for everyone.

You’ll work closely with the project manager and engineering team from early discovery through to shipped features. We are very product-focused and value fast iteration. You’ll start shaping the product from day one.

Here are some real examples of projects you would have worked on in the last few months:

Campaigns

We’ve built full-fledged campaigns inside Tratta, enabling credit and collections teams to reach consumers with personalized and scalable messaging.

Metrics

We’ve built robust, easy-to-understand metrics that surface key performance indicators and trends for our users.

After you start, you’d work on upcoming projects like:

• Campaigns builder - creating a Mailchimp-style drag-and-drop builder that lets clients design and launch personalized campaigns on their own.
• Reports - improving our reporting experience with higher information density, faster filtering, and clearer visualization so clients can access actionable insights without friction.
• Contact center - building an integrated, two-way communication hub that centralizes messages between organizations and consumers, replacing fragmented email and phone workflows with a ticket-based system inside Tratta.
• Document signing - introducing a streamlined, in-platform way for consumers to securely sign documents, replacing external tools and keeping the full workflow inside Tratta.
• Redesigning consumers portal visited by millions - rethinking the entire consumer experience to make understanding and resolving debt clearer, faster, and more intuitive at scale.

Who we’re looking for

We’re looking for someone who wants and can own product design end to end:

• You have experience as a Senior Product Designer / UX Designer working on web apps or SaaS products.
• You’ve taken features from problem → exploration → shipped design, and can explain your design decisions.
• You can show a portfolio of real product work, not just visual explorations.
• You’re comfortable working in Figma and collaborating with engineers.
• You care about language and regularly tweak copy as part of your design process.
• You think in systems - components, patterns, and principles, not just isolated screens and you know how to maintain and evolve a design system.

Nice to have:

• Experience with data-heavy interfaces, dashboards, or reporting.
• Experience with payments, or fintech.
• Familiarity with TailwindCSS and component-based frontends (e.g. Vue, React) from a collaboration standpoint is a plus.

Pay and benefits

The compensation for this position is $65,000 USD per year.

• 15 days paid time off.
• All local national holidays.
• Latest Macbook Air or Macbook Pro.
• Work remotely.

How to apply

Write us why you’d be a good match specifically for this position and what can you bring to Tratta. We’re very curious about:

• Projects you’re proud of that you worked on in the past.
• Your portfolio, but focus on real product work with context, your process and the outcome.

This can be a selfie video included as a link in your application or attached as a file in the Questions section of application. We’re accepting applications until December 23rd, 2025.

It will take us a couple of weeks to go through all the applications. We’ll let you know whether we’d like to invite you to the interview process by mid-January.

Here’s what the process looks like:

• Introduction call – A short conversation to get to know each other, learn more about your background, and answer any initial questions you have about Tratta and the role.
• Take-home project – A small, focused design exercise that reflects the kind of work you’d do here. We’re looking to understand how you think, structure problems, and communicate your decisions. You can expect to spend about half a day on this and we’ll pay you $250 for this time.
• In-depth interview – A longer session where we walk through your take-home project, discuss past work from your portfolio, and explore how you approach collaboration, feedback, and product design in practice.

We’ll make an offer by the end of January, with an aim to start working together in early February.