Defining workshop deliverables

To understand if your workshop accomplishes its purpose, you must also define what work products you need to produce. What kind of deliverables will you create?

Deliverables can be:

• Tangible — Journey maps, sketches, prototypes, etc.
• Intangible — Decisions, retrospective feedback, action steps, etc.

Once deliverables are identified, determine what you need to create them and specify the acceptance criteria. Identify the format and style of how these deliverables will be presented. Understanding what kind of results you need to produce will help the group maintain its focus.