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Users sort topics

Users sort topics

Once the topics are ready, shuffle the cards and ask participants to organize them into piles any way they want. Don't rush the participants and give them 15-20 minutes to complete sorting. If they haven't finished after 20 minutes, give them an extra 5 minutes.[1] Assure participants they can move cards around if they change their mind about where a card belongs.

If users aren't sure about a card or don't know what it means, let them place the card in the "uncategorized" or "unsure" category instead of randomly grouping cards.

Pro Tip: Don’t instruct participants to sort a precise number of cards into a pile. It's okay if some groups are larger or smaller than others.

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