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Offer multiple interactive options

Offer multiple interactive options Bad Practice
Offer multiple interactive options Best Practice

Allowing users to choose when and in what order they interact with content significantly enhances their sense of autonomy. This flexibility acknowledges that users have different needs and levels of familiarity with a platform. For instance, someone well-acquainted with a website might skip introductory content, while a new visitor might prefer a guided tour.

YouTube effectively provides autonomy by letting viewers select which videos to watch and in what order. Users can jump directly to videos of interest or explore suggested playlists based on their viewing history. This personalized approach accommodates users at different familiarity levels and with various interests, enhancing their control and satisfaction.

Conversely, requiring users to enter personal information before accessing basic services can feel forced and frustrating. By allowing users to skip steps, choose content paths, and offering them multiple interaction methods, designers can create more engaging, user-friendly, and empowering environments.

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