Collecting feedback is essential for building users' trust. When users know their opinions are valued, they feel more connected to your product or service. Just the ability to click a button, send feedback, and receive a response can significantly boost their confidence in your brand. For example, think of a healthcare management platform. If patients can provide feedback on appointment scheduling or telemedicine features and see improvements based on their suggestions, it shows that the platform is responsive and dedicated to enhancing patient care.