Building without authority

Unlike engineering or design managers, product managers typically don't have direct reports yet must drive results through entire teams. This requires building influence through competence, relationships, and shared wins.

PMs earn technical credibility by understanding enough about implementation to have meaningful discussions. They build trust by following through on commitments and admitting mistakes. They create psychological safety where team members feel comfortable raising concerns or proposing alternatives.

Effective PMs recognize and amplify others' contributions, knowing that shared success strengthens future collaboration. They navigate organizational dynamics, understanding both formal hierarchies and informal influence networks. When conflicts arise, they focus on shared goals rather than positional power, finding solutions that advance both individual and team objectives.^[1]