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Determine the future of problematic content

Determine the future of problematic content Bad Practice
Determine the future of problematic content Best Practice

Completing a content inventory and audit is just the beginning. The real value lies in determining the fate of each piece of content based on your findings. It’s essential to thoroughly review the audit results to make informed decisions about problematic, inaccurate, or outdated content.

Here's what to do:

  • Identify low-quality content or sections that don’t meet your standards.
  • For each piece, decide whether to keep, update, or remove it.
  • Assess the severity of any issues found and determine the priority for addressing them.
  • Document specific actions needed for updates and assign responsible individuals.
  • Start by bringing content up to industry best practices and your organization’s standards. Ensure each piece is clear, well-structured, and includes appropriate metadata.

Pro Tip: Always involve stakeholders and content creators when deciding on the content's fate, especially when proposing significant changes or removals.

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