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Feedback systems

Feedback systems help collect and track stakeholder input throughout a project. Good feedback helps spot potential issues early and shows if engagement efforts are working.

Set up simple ways for stakeholders to share their thoughts. This could be sprint reviews, project briefs, quick pulse surveys after meetings, comment sections in project updates, or regular check-in conversations. Make it easy for people to give feedback when issues come up, not just during planned reviews.

Focus on collecting feedback that you can actually use. Ask specific questions about what's working well and what needs to change. If stakeholders raise concerns, discuss how to address them and let them know what actions you're taking.

Keep track of feedback patterns over time. Are certain groups consistently raising similar issues? Are some engagement methods working better than others? Use these insights to improve how you work with stakeholders.

Pro Tip: Follow up on the feedback you receive. Even a quick note saying “We heard you and here’s what we’re doing” can help build trust.

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