Stakeholder feedback management

Stakeholder feedback comes from many channels: formal reviews, casual conversations, emails, and indirect comments through others. Without a system, valuable insights get lost and stakeholders feel ignored. Create a centralized way to capture, process, and respond to all feedback.

Acknowledge every piece of feedback within 48 hours, even if you can't act on it immediately. Explain how you'll evaluate it and when they can expect a fuller response. This simple acknowledgment shows stakeholders their input matters and prevents repeated follow-ups.

Close the loop on feedback by communicating what happened to it. Did it influence the roadmap? Why was it deprioritized? How did it shape your thinking? Stakeholders who see their feedback's impact are more likely to stay engaged and provide quality input in the future.