Data portability rights
Data portability gives users the right to export their information in usable formats and transfer it to competing services.[1] This principle prevents vendor lock-in and respects user ownership of their content, connections, and activity.
The format matters as much as access itself. Exporting data as a proprietary file type that only works within your ecosystem defeats the purpose. Some platforms export data in formats so obscure that users need technical expertise to make sense of their own information. Always allow users to download their data widely-supported formats like JSON, CSV, or XML rather than proprietary file types
Provide export features before users request them, make the process straightforward without hidden steps, and include metadata that gives context to raw data.
References
- Art. 20 GDPR – Right to data portability - General Data Protection Regulation (GDPR) | General Data Protection Regulation (GDPR)