Define problems

In the define stage of design thinking, the goal is to articulate the problem clearly based on the insights gained from the empathy stage. This involves synthesizing information, identifying patterns, and framing the problem in a way that sets the direction for creative solutions.

For a healthcare app design project, the empathize stage may reveal that patients find it challenging to navigate through a hospital app’s complex UI. In the define stage, this issue is articulated as the main problem: "Improving the navigational experience for patients within the hospital app." This well-defined problem statement serves as a guide for the subsequent stages of ideation, prototyping, and testing.