Defining success metric dashboards

Success metric dashboards translate abstract design improvements into measurable business outcomes. They help teams understand whether implemented changes are actually making a difference. Good dashboards focus on a mix of leading indicators (early signs of progress) and lagging indicators (final results) related to your design audit goals.

A comprehensive success metrics dashboard typically includes:

• User experience metrics (task completion rates, satisfaction scores)
• Business performance metrics (conversion rates, retention)
• Implementation progress metrics (completion percentage, velocity)
• Comparative metrics (before/after measures of key indicators)
• Technical performance metrics (load times, error rates)

The most effective dashboards are visual, updated regularly, and accessible to all stakeholders. Tools like Google Data Studio, Tableau, or even Excel can create effective visualizations. Keep dashboards focused on the metrics that matter most: typically 5-7 key indicators rather than dozens of measurements. Each metric should connect clearly to a specific goal identified in your design audit, making it easier to demonstrate the value of implemented changes.