Surveying internal implementation teams

Internal teams that implement designs have valuable perspectives that often go untapped during audits. These teams, composed of developers, content creators, and product managers, encounter practical challenges that external users never see but ultimately affect the final product quality.

• Target diverse roles: Include developers, QA testers, content writers, and project managers
• Focus on workflows: Ask about bottlenecks, workarounds, and efficiency challenges
• Ask about documentation: Determine if design specs are clear, complete, and usable
• Discuss technical constraints: Identify when designs conflict with technical limitations
• Explore collaboration gaps: Uncover communication breakdowns between design and implementation
• Assess consistency issues: Find areas where design standards are difficult to maintain
• Gather improvement ideas: Implementation teams often have practical suggestions for design systems

Anonymous feedback often yields more honest responses about process problems. Pay special attention to recurring themes across different team members, as these typically indicate systemic issues rather than personal preferences.