Supporting specialists

Supporting specialists in larger organizations provide additional expertise that enhances product development and ensures comprehensive quality. Their diverse roles include but are not limited to:

• Quality analytics (QA) engineering: Testing product functionality, identifying bugs, and ensuring quality standards are met.
• Data analysis: Gathering insights from user behavior, market trends, and product performance metrics.
• User research: Conducting in-depth research studies to understand user needs and validate solutions.
• DevOps: Managing deployment processes, maintaining infrastructure, and ensuring system reliability.
• Business analysis: Analyzing market conditions and business requirements to inform product decisions.
• Service design: Orchestrating how products, people, infrastructure, and communication work together to form a seamless service experience.

While organizational structures vary, most companies incorporate some version of these roles to support their product development processes.