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Clear communication

Different teams require different communication strategies based on their workflow and composition. A common practice is using the 3W format (What, Why, When) for project communications. For example, instead of sending a vague message like "We need to change the dashboard," a team member might write:

  • What: Updating the dashboard layout
  • Why: Current version shows data that 80% of users never access
  • When: Changes needed by next sprint planning

Additionally, create a team communication charter specifying which channels to use for different types of messages — for example, Slack for quick questions, email for formal approvals, Jira for task updates. Your team’s regular sync-ups should follow a structured format. For example, you may start with project status, moving on to blockers, and required decisions, keeping discussions focused and productive.

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