Change management

Change management helps cross-functional teams adapt smoothly to new processes, tools, or team structures while maintaining productivity. To begin with, break down transitions into manageable phases. For instance, when adopting a new project management tool, start by explaining why the change is necessary, then build excitement about new capabilities, provide training, support practice, and celebrate successful adoption.

Clear communication during transitions reduces resistance and uncertainty by making it clear how modifications will affect different roles. For example, switching to a new design system might primarily impact designers in the short term, require adjustments from developers in the implementation phase, and ultimately benefit the entire team through increased consistency.

When dealing with change, use regular pulse checks to gauge team sentiment and identify where additional support is needed.